So this company apparently took over my mortgage. I get a letter stating that I am delinquent and maybe I can't afford my home any more.
I have never received a statement from them. How are you supposed to pay someone when you don't know your account number or where to send payment? Absolutely ridiculous. I don't even know if they actually have my mortgage or if this is one big scam.
From the other reviews I've seen, I wonder if this is actually a real company.
I even called my original mortgage company and this wasn't who they sold the mortgage to, they sold it to a company with even worse reviews and the supposedly was sold to these people. this is a nightmare.
Review about: Kondaur Capital Customer Care.
Reason of review: Poor customer service.
Preferred solution: Price reduction.
I didn't like: Entire experience.